Network Center
Smart City Network Operations Center (NOC) provides state of the art monitoring,
measurement and proactive management of our IP,
voice, broadband and managed services network. Our data center and NOC
facility ensures vigilance of managed services.
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Full Time NOC Services
- Around the clock 24x7 monitoring provides alarm
supervision, real-time system surveillance, and automated
escalation and fault management via a customized network
management system.
- Solar Winds Orion software monitors, measures and
manages the entire network.
- Highly trained level IV and V IP engineers dedicated to
supporting over 3,000 devices and 30,000 ports.
- Our customers have come to depend on our proven track
record, best practices approach and broad based networking
experience. We combine operational processes, technical
expertise, and highly qualified software and hardware
engineering to optimize the network.
- Change Management Control for positive control during
maintenance windows, system upgrades or planned events.
- Proven ability to react to quickly changing
environments. The convention network is constantly being
redesigned, tweaked, all to meet the customers ever-changing
needs.
- Secure facility with controlled access.
- Performance Metrics and Real-Time Reporting
- Network Availability exceeding 99.99%
- Latency < 90ms
- Packet Loss < 1%
Monitor • Alarm Detection • Problem Diagnosis • Fault Isolation •
Repair Coordination • Service Restoration • Incident Reporting
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